Josh Giesing

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Tips for Techs When Talking To Difficult Customers

February 22, 2021 By Josh Giesing Leave a Comment

An encounter with a difficult customer can be challenging. But it doesn’t have to be. If you learn to have the right attitude and taking the right steps, you will easily navigate the troublesome customers and emerge out of the tricky situation unscathed. This post pertains to techs’ tips to help you do just what […]

Filed Under: Business, Computer Repair, IT Support Tagged With: phone, support, tech

Want To Automate Program Installations Look at Chocolatey

January 29, 2017 By Josh Giesing 2 Comments

One of the biggest challenges most administrators face is automating their tasks. The more administrators can automate the more productive they are. Installing and updating programs is always a challenge when you are dealing with hundreds or thousands of computers at once. That is where Chocolatey steps in.

Filed Under: Computer Repair Tagged With: Automate, Chocolatey

 

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