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Tips for Techs When Talking To Difficult Customers

February 22, 2021 By Josh Giesing Leave a Comment

An encounter with a difficult customer can be challenging. But it doesn’t have to be. If you learn to have the right attitude and taking the right steps, you will easily navigate the troublesome customers and emerge out of the tricky situation unscathed. This post pertains to techs’ tips to help you do just what […]

Filed Under: Business, Computer Repair, IT Support Tagged With: phone, support, tech

Enom – Horrible Customer Service

March 10, 2017 By Josh Giesing Leave a Comment

Dealing with Enom in the past was never a pain. If I had an issue, I would send a ticket. Wait a couple of hours, and I would have a solution. It was straight forward and was relativity painless. Recently I have been having an entirely different type of experience!

Filed Under: IT Support, Support, Uncategorized Tagged With: enom, support

Office 365 Growing Bigger than ever

March 10, 2017 By Josh Giesing Leave a Comment

Microsofts’ office 365 has taken off. It is starting to rule the Small to medium size business email market. With the many advantages, busienss get by using the product it is not a surprise that the Office 365 is striving. When Office 365 was first released many businesses were slow to adapt, but now we […]

Filed Under: Business, Information, IT Support, office 365 Tagged With: Office 365