IT Support – IntertwinedBytes

Investing in Technology: The Cornerstone of a Modern Business

Leave a Comment / Business, Information, IT Support, Technology / By Jgiesing

In today’s world, technology plays an indispensable role in ensuring efficiency, growth, and sustainability. It’s silly to see how many small businesses opt for the least expensive tech options, thinking they’re saving money. However, the initial savings often come with long-term costs that can be devastating for business. With just a little foresight many small …

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Tips for Techs When Talking To Difficult Customers

Leave a Comment / Business, Computer Repair, IT Support / By Jgiesing

An encounter with a difficult customer can be challenging. But it doesn’t have to be. If you learn to have the right attitude and taking the right steps, you will easily navigate the troublesome customers and emerge out of the tricky situation unscathed. This post pertains to techs’ tips to help you do just what …

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Enom – Horrible Customer Service

Leave a Comment / IT Support, Support, Uncategorized / By Jgiesing

Dealing with Enom in the past was never a pain. If I had an issue, I would send a ticket. Wait a couple of hours, and I would have a solution. It was straight forward and was relativity painless. Recently I have been having an entirely different type of experience!

Office 365 Growing Bigger than ever

Leave a Comment / Business, Information, IT Support, office 365 / By Jgiesing

Microsofts’ office 365 has taken off. It is starting to rule the Small to medium size business email market. With the many advantages, busienss get by using the product it is not a surprise that the Office 365 is striving. When Office 365 was first released many businesses were slow to adapt, but now we …

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