Heard MSPs are just glorified help desks? I can’t count the number of times I’ve heard that one, and honestly, I get it. On the surface, managed service providers (MSPs) may seem like nothing more than tech troubleshooters putting out fires all day. But working in an MSP career is far more dynamic and rewarding […]
As a technician, one of the things I have grown to hate over the years is storms and bad weather. A lot of people experience dread from storms, but for techs, it can cause all sorts of headaches. We can plan and preach things like battery backups to help mitigate the risks of getting that
Technicians vs. Storms: Why We Dread Bad Weather Read More »
I would consider using the principle of least privilege as one of the most important steps admins can take to protect their networks. My team and I consider the networks we work on as ‘our network.’ We put hard work into keeping the systems running and secure, but an often overlooked area is controlling system
Embracing Cybersecurity: The Power of ‘Least Privilege’ in Employee Training Read More »
When a server, desktop, or laptop starts crashing or freezing, it can be a real headache. This might happen because of a virus or malware, problems with internal hardware, or even insufficient RAM. Knowing why these issues occur is the first step to fixing them. Malware attacks, for instance, can corrupt system files, leading to
Why Is My Computer Crashing: Comprehensive Troubleshooting Guide Read More »
